Grand Velas Riviera Maya - All Inclusive
4.8
Playa del Carmen
Location
About the Property
Immersed in the lush beauty of the Riviera Maya, this all-inclusive resort sets the stage for unparalleled luxury and blissful relaxation. With stunning ocean views, the property boasts a collection of sumptuous suite options, each designed with chic furnishings and modern amenities, providing a truly unique and comfortable lodging experience. Guests can retreat to their spacious havens after an indulgent day enjoying the extensive facilities such as the impressive infinity pools, rejuvenating spas, and a state-of-the-art fitness center, where dedicated trainers strive to ensure a customized workout experience. A true epicurean paradise, the resort offers an exceptional array of diversified dining experiences. From casual poolside snacks to sophisticated evening affairs, the talented culinary team crafts dishes that tantalize even the most discerning palate. Indulge in an assortment of gastronomic delights from around the globe, savoring tastes from traditional Mexican cuisine, contemporary French fare, and creative Mediterranean fusion. Top it off with an impressive selection of fine wines, custom cocktails, and live entertainment to elevate the evening ambiance. Revel in the midst of paradise with exceptional service that cater to every desire and create memories that will last a lifetime.
Amenities
ElevatorGymSpaPool
Amenities
Available Rooms
Playa del Carmen
Grand Velas Riviera Maya - All Inclusive
Grand Velas Riviera Maya - All Inclusive
Details
Check-in: from 3:00 pm - 12:00 am

Check-out: 12:00 pm

Minimum check-in age - 18

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Rules
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.
  • Contactless check-in and contactless check-out are available.
  • Enhanced food service safety measures are in place.
  • Each guestroom is kept vacant for a minimum of 72 hours between bookings.
  • On-site PCR COVID-19 testing is available for a USD 175 fee, and antigen/rapid COVID-19 testing is available for a USD 50 fee; reservations are required for on-site testing.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Dogs not allowed. Cats not allowed. Service animals not allowed. Pets cannot be left unattended.
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