Andaz Mayakoba - A Concept by Hyatt All Inclusive
4.5
Playa del Carmen
Location
About the Property
Nestled within the upscale gated community of Mayakoba on the sun-kissed shores of the Riviera Maya, this exceptional all-inclusive luxury resort promises an unforgettable experience.
Guests will be captivated by the modern design, inspired by the surrounding nature and the property's sustainable ethos. The resort features 214 elegant guest rooms, suites, and villas, each boasting refreshing plunge pools and picturesque views of the emerald lagoons, lush mangroves, azure ocean, or verdant golf course.
Delectable culinary offerings await at the resort's signature restaurants, where talented chefs create exquisite local and international dishes. Leisure activities abound with a serene spa, a pristine white-sand beach, an 18-hole golf course, and a multitude of watersports. The attentive staff and array of family-friendly amenities make this impressive resort the ideal destination for discerning travelers seeking the perfect blend of luxury, relaxation, and adventure in a pristine tropical paradise.
Amenities
GymSpaPoolParking
Available Rooms
Details
Check-in: from 3:00 pm - 12:00 am
Check-out: 12:00 pm
Minimum check-in age - 18
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Rules
- Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Personal protective equipment, including masks, will be available to guests.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
- Contactless check-in and contactless check-out are available.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
- Each guestroom is kept vacant for a minimum of 48 hours between bookings.
- This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Dogs are allowed. Cats are allowed. Service animals are allowed. Pets cannot be left unattended.