Discover an oasis of tranquility and sophistication at this adults-only resort located in the heart of Playa del Carmen. Set in a vibrant locale just steps from the pristine shores of the Caribbean, this luxurious retreat offers unparalleled amenities and services, certain to exceed the expectations of discerning travelers. Boasting a rooftop infinity pool, 24-hour fitness center, and a dedicated beach club, guests can enjoy a perfect blend of relaxation and adventure during their stay.
Exquisite dining experiences await as this resort offers options to delight any palate. Indulge your senses at the on-site, world-class restaurant where a renowned chef crafts delectable Mexican and global dishes using fresh, locally-sourced ingredients. After a day of basking in the sun or exploring the local area, unwind in the elegant accommodations featuring plush bedding, bespoke toiletries, and modern technology. The exceptionally attentive staff ensures that guests enjoy a blissful, unforgettable vacation in this stunning destination.
Amenities
ElevatorPoolSpaParking
Amenities
Available Rooms
Playa del Carmen
Thompson Playa del Carmen Main House, part of Hyatt
Thompson Playa del Carmen Main House, part of Hyatt
Checking in
Check-in: from 3:00 PM - 11:30 PM
Checkout: 12:00 PM
Minimum check-in age - 18
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.
Rules
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Dogs are allowed. Cats not allowed. Service animals are allowed. Pets cannot be left unattended.