Banyan Tree Mayakoba
Playa del Carmen
About the Property
Nestled within the private gated integrated resort development of Mayakoba, this award-winning luxury resort in Playa del Carmen offers a unique blend of nature and refinement. A harmonious blend of contemporary Asian architecture and Mexican touches, this exquisite property boasts 123 elegantly designed villas replete with private pools, outdoor terraces, and landscaped gardens. Complete with an eco-friendly ethos, this dreamy escape is surrounded by lush mangroves, dunes, and freshwater lagoons, all in harmony with the breathtaking Riviera Maya coastline and pristine Caribbean beach. Guests are promised unparalleled comfort, indulgence, and rejuvenation at this lavish haven. The on-site dining options feature a sensational array of international flavors, ensuring a delightful gastronomic journey for every palate. The world-class spa inspires transformative wellness experiences through an array of treatments utilizing ancient Asian techniques. Furthermore, the resort's extensive list of amenities includes an 18-hole championship golf course, an impressive selection of watersports, and a variety of family-friendly activities, guaranteeing a memorable vacation for all ages.
Available Rooms
Playa del Carmen
Banyan Tree Mayakoba
Banyan Tree Mayakoba
Check-in: from 3:00 pm - 1:00 am

Check-out: 12:00 pm

Minimum check-in age - 18

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Individually-wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
  • On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.
  • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Dogs are allowed. Cats are allowed. Maximum weight in lb is 22. Service animals are allowed. Maximum number of pets per room - 1. Pets cannot be left unattended.
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