Grand Hyatt Playa Del Carmen Resort
4.3
Playa del Carmen
Location
About the Property
Nestled along the stunning Riviera Maya coastline, this sophisticated resort boasts an unparalleled beachfront location while also providing easy access to the bustling heart of Playa del Carmen. Designed by the acclaimed Sordo Madaleno Architects, the hotel showcases sleek contemporary architecture infused with natural elements, inviting guests to experience a seamless blend of luxury, comfort, and Mexican charm. With 314 stylishly appointed rooms and suites, each offering private balconies or terraces and awe-inspiring ocean, garden, or resort views, this esteemed establishment ensures an unforgettable stay for discerning travelers seeking the perfect balance of relaxation and adventure. The resort's comprehensive amenities cater to every guest's needs and desires, featuring a world-class spa sanctuary, state-of-the-art fitness center, innovative infinity pool, several international cuisine dining options, and an extravagant kids' club. Furthermore, the property offers an impressive array of unique outdoor venues for celebrations and business events, boasting magnificent views of the pristine Caribbean Sea. Exceptional personalized services complement your stay at this magnificent property, making it the ideal choice for families, honeymooners, and business travelers alike in search of unforgettable memories within an enchanting environment.
Amenities
ElevatorGymSpaPool
Amenities
Available Rooms
Playa del Carmen
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Resort
Details
Check-in: from 3:00 pm - 6:00 am

Check-out: 12:00 pm

Minimum check-in age - 18

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 21 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • This property accepts MXN currency only for all onsite payments, including incidentals.

Rules
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
  • Guests are provided with hand sanitizer and cashless payment methods are available for all transactions.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Dogs are allowed. Cats are allowed. Maximum weight in lb is 49. Service animals are allowed. Maximum number of pets per room - 1. Pets cannot be left unattended.
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